Feedback & Complaints

    Feedback Form

    Please fill-up the form below:

    1. Provider Details:

    2. Primary Contact Person

    Who is the provider’s primary contact for this incident or allegation?

    3. Incident Category:

    The categories of incidents are defined in 73Z of the National Disability Insurance Scheme Act 2013 (Cth) and section 16 of the National Disability Insurance Scheme (Incident Management and Reportable Incidents) Rules 2018. You may wish to include a secondary category if the incident/allegation falls into multiple categories.




    4. Incident Details:

    If you have completed an internal incident report please provide it to the NDIS Commission with this report.


    5. Impacted Person:






    6. Subject(s) of Allegation:

    A subject of allegation is a person who has been accused of a reportable incident. A subject of allegation may be a worker within your organisation or another person, for example a resident living in the same house. There may be more than one subject of allegation. If there is not space on this form, please include additional information in an attachment.


    6.1 Subject of allegation - worker:

    Only complete this section if there is a worker who is a subject of allegation.


    6.2 Subject of allegation - person with disability:


    7. Immediate Action Taken:




    7.1 Impacted Person:

    If the incident category is death of a person with disability, this section does not need to be completed.


    7.3 Subject of allegation - person with disability:

    This only needs to be completed if there is a person with disability who is a subject of allegation.


    8. Risk Assessment:

    If you have completed a risk assessment please provide it to the NDIS Commission with this report.





    9. Attachments:

    Please upload all supporting documents you need to submit to the NDIS Commission here.


    10. Declaration:

    • I am duly authorised by the organisation identified in this form to submit this reportable incident notification.

    • I understand that this information is being collected by the NDIS Quality and Safeguards Commission (NDIS Commission) for the purposes outlined in National Disability Insurance Scheme Act 2013 and the NDIS (Incident Management and Reportable Incidents) Rules 2018.

    • To the best of my knowledge, the information provided in this application is true, correct and accurate.

    • I acknowledge that the giving of false or misleading information to the Commonwealth is a serious offence under section 137.1 of the schedule to the Criminal Code Act 1995. I understand I need to submit another notification about this incident to the NDIS Commission within 5 business days.


    MAKMOT Community Services gratefully acknowledges the Traditional Custodians of the Land on which our services operate. We deeply respect and honour the rich cultures of Aboriginal and Torres Strait Islander peoples, paying homage to the wisdom of elders both past and present.

    At MAKMOT Community Services, we are dedicated to fostering a culturally safe environment where First Nation children, young people, and individuals are not only recognised but also celebrated for their unique identities. We prioritised respect and value for their heritage, ensuring their experiences with us are affirming and empowering.

    We believe that each client is wholly unique